Under Covid Alert Level 2 we are offering consultations via phone, or face to face. Our usual fees apply to both.

Any patients who have a cold, cough or sore throat will be examined in our rear car park after an appointment has been made.

If you have symptoms of fever, cough, sore throat or shortness of breath or if you think you may have COVID19 or been in contact with anyone who may have the virus, PLEASE PHONE THE SURGERY FIRST. We will make an appointment for you to be seen at the Surgery or at a Viral testing unit.

The surgery doors are currently locked. Please park in our rear carpark when you arrive for your appointment and phone our reception. Please wait in your car and we will call you when it is time to come into the Surgery.

Patients unwell with viral symptoms will be assessed in the carpark.

We want the Medical Centre to be a safe place for everybody as we all play our part in trying not to lose the gains that we have achieved in the last few weeks. Please continue the good hygiene practices we have all learned.

If you have booked a face to face consult at the surgery, try not to bring children or other contacts who are not being seen to the consultation, unless you require a support person,

We allocate 15 minutes for phone consults, just as we do for in person visits. This includes the doctor reading your records before calling you, and time at the end for writing your notes, organising investigations, prescriptions and referrals if required. Therefore phone consultations cost the same as an in person visit.

If you require a prescription please email your request to reception@normansrd.pegasus.net.nz stating which medication you require and which pharmacy you would like it sent to. Please allow 48 hours before collecting.

Patients who are enrolled under Dr Kris Yee can email Dr Yee at kris@normansrd.pegasus.net.nz for prescriptions.

We know that these are stressful times but this is the new normal that we all have to operate in. Please continue to be kind to yourselves, to each other and to our staff.

For COVID-19 information please go to  https://www.health.govt.nz https://www.health.govt.nz

– or

Phone the Healthline on 0800 358 5453

Please DO NOT just turn up to the surgery,please phone first 3558262.