Under Covid Alert Level 1 we are offering normal consultations, however

Any patients who have a cold, cough or sore throat will be examined in our rear car park after an appointment has been made. Please call us when you arrive so we can triage.  DO NOT ENTER THE SURGERY.

If you have symptoms of fever, cough, sore throat or shortness of breath,  have had contact with any international arrival, border or quarantine staff or if you think you may have COVID19 or been in contact with anyone who may have the virus, PLEASE PHONE THE SURGERY FIRST. We will make an appointment for you to be seen in the surgery carpark or at a Viral testing unit.

Patients unwell with viral symptoms will be assessed in the carpark.


If you are coming into the surgery please use the hand sanitizer provided.

We want the Medical Centre to be a safe place for everybody as we all play our part in trying not to lose the gains that we have achieved in the last few weeks. Please continue the good hygiene practices we have all learned.

We allocate 15 minutes for phone consults, just as we do for in person visits. This includes the doctor reading your records before calling you, and time at the end for writing your notes, organising investigations, prescriptions and referrals if required. Therefore phone consultations cost the same as an in person visit.

If you require a prescription please email your request to reception@normansrd.pegasus.net.nz stating which medication you require and which pharmacy you would like it sent to. Please allow 48 hours before collecting.

Patients who are enrolled under Dr Kris Yee can email Dr Yee at kris@normansrd.pegasus.net.nz for prescriptions.

We know that these are stressful times but this is the new normal that we all have to operate in. Please continue to be kind to yourselves, to each other and to our staff.

For COVID-19 information please go to  https://www.health.govt.nz https://www.health.govt.nz

– or

Phone the Healthline on 0800 358 5453